Terms Of Service
Last Updated: March 2, 2025
Welcome to Book Your Oil Change ("Company," "we," "our," or "us"). By accessing or using our SaaS platform (the "Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you disagree, do not use the Service.
1. Overview of Services
Book Your Oil Change provides a software-as-a-service (SaaS) platform that enables mobile oil change businesses to manage customers, schedule services, and optimize operations.
2. Account Registration & Responsibilities
You must provide accurate account information and maintain its confidentiality.
You are responsible for all activity under your account.
You may not share login credentials or allow unauthorized use of the platform.
3. Subscription Plans & Billing
3.1 Subscription Options
We offer three subscription tiers:
Solo Technician Plan: For single operators.
Team Plan: For businesses with multiple technicians.
Multi-City Plan: For larger businesses operating in various locations.
3.2 Billing & Payment
Subscriptions are billed monthly or annually.
Payments are processed through third-party providers (e.g., Stripe, Square, or Clover).
Failure to pay may result in suspension or termination of services.
3.3 Cancellation & Refunds
Users can cancel their subscriptions at any time through the account dashboard.
Refunds are not provided except in cases of billing errors.
4. Acceptable Use Policy
You may not use the Service for illegal or fraudulent activities.
You may not attempt to disrupt, hack, or misuse the platform.
Violation of this policy may result in termination without notice.
5. Service Availability & Changes
We strive for 99.9% uptime but do not guarantee uninterrupted service.
We may update or discontinue features at our discretion.
We are not liable for any loss of business due to service outages.
6. Liability Disclaimer
Book Your Oil Change provides the platform "as is" without warranties.
We are not liable for damages, including data loss or business interruptions.
The platform connects users but does not guarantee service quality of mobile technicians.
7. Termination & Suspension
We may suspend or terminate accounts that violate these Terms.
Users may terminate accounts by canceling their subscription.
8. Governing Law
These Terms are governed by the laws of [State/Country]. Any disputes shall be resolved in [Jurisdiction].
9. Changes to These Terms
We may update these Terms at any time. Continued use of the platform constitutes acceptance of the new Terms.
10. Contact Us
For questions about these Terms, contact us at [email protected].